Every textbook stresses the need for effective engagement in organisational change. It certainly involves more than merely 'communicating the message' in what is often a directive and even patronising way. Where issues are complex, stakes high or baggage troublesome, it is often sensible for the parties to go further and engage a joint helper – advisor, coach and facilitator – whose job is not to give partisan advice but to promote the prospects of an agreed pathway and mutually beneficial outcome. A skilled facilitator can take the parties where they cannot go in unmediated exchanges.
CoSolve helps employers to recognize and then obtain that elusive 'best case' outcome by genuinely engaging with its workforce over sustainable change.
With sensible frameworks for discussion, trust can be built and parties can deliberate their way robustly and imaginatively to effective solutions.
Typically, two areas of need or opportunity arise: