We help organisations to succeed and to sustain that success through building stronger relationships. We do this by promoting cooperation and goal-oriented engagement in the workplace.
Our principal services span: providing advice, coaching and training; mediation; workplace reviews; workplace investigations; and then facilitating bargaining and consultations. Where appropriate and by agreement, we use interest-based (mutual gains) approaches. Key engagement areas for us are –
We typically work in a multi-stakeholder environment, bringing a firmly independent perspective to help the parties address the challenges ahead of them.
We work in an independent capacity, building support amongst the key stakeholders: generally management, employees and unions. We also work with parties outside of workplace settings, helping them to manage change and deal with issues constructively.
We are well-qualified, professional intermediaries. We know a lot about negotiation, consultation and problem-solving processes, and about the legal and institutional contexts governing the workplace.
We are expert at establishing and supporting collaborative processes, but also have deep experience in difficult and challenging workplace cultures. See our co-authored publication, The Collaborative Workplace Option - Interest-based bargaining, consultation and problem-solving (Kindle).
We have a bank of many years of experience. We have worked with many parties in many settings. There is little we have not seen before, and we have a good idea which angles are likely to produce the best results.
Our professionals have over the years held judicial, statutory and contractual offices, in roles from fact-finder through mediator to arbitrator, with shades in between. Australia, New Zealand, South Africa and Sri Lanka have been major areas of engagement for us.